A pharmaceutical company with an O365 client background joins SuiteSpot.

The pharmaceutical company's primary focus areas are drug manufacturing, development, and research. The company has operations in the United States, the United Kingdom, and Asia. With products available in over 170 countries and net sales close to $50 billion as of December 2015, the company employs over 120,000 people.

Industry Environment

IT services and processes for the pharmaceutical industry have been transformed by innovation and advancement. The expansion of secure Cloud-based application services, mobile interactions, and clinical data digitization has improved process effectiveness and time to market.

The Prospective

The company wanted to transition from legacy platforms to newer ones that would allow their employees to be more agile in their daily operations. They also required a platform that met the statutory and regulatory requirements of a pharmaceutical company.

Solution

Wipro aided the pharma company's business transformation by migrating workloads and users from legacy systems (SharePoint 2010) to Office 365. (SharePoint 2013 and SharePoint Online). With our expertise in implementing Digital Workplace solutions, we assisted in the establishment of an enterprise-level collaboration platform for improved operational efficiencies. Wipro carried out the transformation programme using the Core-Flex delivery model.

The application has been redesigned using the Cloud App Model.

To comply with regulatory requirements, SharePoint Application Lifecycle Management (ALM) and Development Standards & Processes such as document retention and auditing features were enabled.

Connectivity between SharePoint Online and on-premise LOB systems has been established. Standard business processes were rolled out using Nintex workflow, which was integrated with SharePoint Online as defined architecture, design, and governance standardisation was done at the enterprise level across all business units across SP2013 on premise and SP Online platforms.

The latest Azure-based high-speed migration APIs were used to migrate content to O365.

PowerShell scripts were used to automate O365 tenant administration.

To enable search across the organisation, unified hybrid search was implemented across systems (both on-premise and online).

Yammer, the enterprise social platform, was modified to allow for collaboration and "crowd service."

Business Implications

IT support and maintenance costs were cut by 60%.

TCO was cut in half overall.

IT process simplification and consolidation: By using modular and scalable design solutions, we were able to improve business processes by 15%.

Provided a more efficient and cost-effective way to migrate the majority of application workloads to the cloud.

The client's IT systems were aligned with future requirements by migrating to O365.

External integrations on the Microsoft Roadmap include Cloud, Mobility, and NextGen.

True Enterprise Search has been enabled across the Hybrid SharePoint environment.

Increased throughput by developing reusable solutions and frameworks to work around SharePoint Online's limitations.

The solution improved the business user experience while also promising future scalability.

Wipro's Core-Flex delivery model for SharePoint transformation assisted the client in establishing technology platforms that resulted in a 60% reduction in IT support and maintenance costs.