When you buy a new phone, you must restore data from your old phone's backup to the new handset. It works perfectly on an iPhone if you have a backup of your data in iCloud storage. However, one programme that may cause issues while restoring a backup is WhatsApp.
Occasionally, the WhatsApp backup is restored to a particular percentage and then becomes stuck indefinitely. This can be aggravating because you can't view all of your chats and media on your new iPhone. Fortunately, you can fix this problem and recover your WhatsApp backup by following a few simple steps.
Because of discussions and media items such as images, videos, and voice notes, WhatsApp backups are typically enormous. As a result, it's advisable to restore your WhatsApp backup when connected to a reliable Wi-Fi network.
Downloading a backup file over mobile data can take a long time and may even fail if the connection is unstable.
This may seem strange, but you must have enough iCloud storage to download a backup and restore it on your iPhone. WhatsApp suggests having at least double the size of the backup as free storage on iCloud. Here's how to check your iCloud free storage and eliminate unwanted stuff.
Step 1: Open the Settings app on your iPhone and tap on your name displayed at the top. This will open up your iCloud settings.
Step 2: Now, tap on iCloud.
Step 3: The amount of storage occupied will be displayed here. To check the size of your WhatsApp backup, select the Manage Storage option.
Step 4:You will now see a list of apps and services organised in descending order of size on iCloud. Look for WhatsApp on this list, and you'll see how much storage it has next to it. The size of your WhatsApp backup is indicated below.
Make sure your iCloud free space is at least twice as large as the size of your WhatsApp backup. If this is not the case, you can free up iCloud storage on your iPhone by deleting useless data.
You'll need enough free space on your iPhone to restore your backup, as well as free iCloud storage. Otherwise, your media will not be able to be downloaded onto the phone's storage, and the restore will fail. Here's how to check your iPhone's available storage space.
Step 1: Open the Settings app on your iPhone and go to General.
Step 2: Select iPhone Storage.
Step 3: The remaining storage space on your iPhone will be visible at the top of your screen.
Make sure it's at least double the size of the WhatsApp backup. If you don't have enough storage space on your iPhone, you can clear it up before attempting to restore the WhatsApp backup.
In order to access and download the backup on your iPhone, WhatsApp requires access to your iCloud account. Here's how to grant WhatsApp access.
Step 1: Open the Settings app on your iPhone and tap on your name displayed at the top. This will open up your iCloud settings.
Step 2: Now, tap on iCloud.
Step 3: Scroll down to find WhatsApp and enable the toggle next to it.
It's also conceivable that iCloud Drive is having trouble syncing with your iPhone. WhatsApp will not be able to access your backup in this instance. You can try logging out of iCloud and back in on your iPhone to see if it resolves the issue. Here's how to go about it.
Step 1: Open the Settings app on your iPhone and tap on your name displayed at the top. This will open up your iCloud settings.
Step 2: Scroll down and you will find the Sign Out option. Tap on it.
Step 3: Enter your Apple ID Password and select Turn Off in the top-right corner. You’ll be signed out of the iCloud account.
Step 4: You will find the Sign-in option in the same menu. Tap on it and log in to your Apple account once again.
Wait for a while and try to restore your WhatsApp backup now.
It's also conceivable that iCloud Drive is having trouble syncing with your iPhone. WhatsApp will not be able to access your backup in this instance. You can try logging out of iCloud and back in on your iPhone to see if it resolves the issue. Here's how to go about it.
Step 1: Open the App Store on your iPhone and tap on your display picture in the top-right corner.
Step 2: Scroll down to see a list of all pending updates. Select the Update option next to whichever app you want to update.
A beta version of WhatsApp may include new features, however it is common for problems and glitches to accompany beta software. You may be unable to restore a backup as a result of this.
Uninstall WhatsApp beta and reinstall a stable version of the programme from the App Store on your iPhone.
For all you know, the issue could be with your iPhone's OS rather than WhatsApp. The best approach to address this is to update your iPhone's iOS version. Here's how to go about it.
Step 1: Go to the Settings app on your iPhone and select General.
Step 2: Tap on Software Update.
Step 3: If a new update is available, it will be listed there. Select Install and wait for the installation to complete.
A force reset on your iPhone can occasionally resolve common problems. If none of the above remedies worked for you, here's how to force restart your iPhone to see if it resolves the problem.
For iPhone 6s or lower:
Press and hold the home button and the power button simultaneously and release when you see the Apple logo.
For iPhone 7:
Hold down the volume down and power buttons at the same time. When you see the Apple logo, press the release button.
For iPhone 8 and higher:
Press and release the volume up key, then the volume down key, and finally the side button until you see the Apple logo.
GET YOUR WHATSAPP CHATS AND MEDIA BACK
These steps should guide you through the process of restoring the WhatsApp backup from your old iPhone to your new one. Everything from your chats to the media assets you shared with your friends should now be restored to your iPhone.