Is the camera on your laptop not working? Now is the time to correct it.

Is the camera on your laptop not working? Now is the time to correct it.
  • A functional laptop camera is a must-have piece of equipment for making a video call.
  • If the built-in camera isn't working, try updating the drivers using the instructions below.
  • If the built-in camera isn't working, double-check that any webcam protection software is set up correctly.
  • Check the camera's privacy settings, then read on for further camera troubleshooting tips in our post below.


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The laptop camera can be used for a variety of things, but the majority of people use it to shoot photos, have video conversations using Skype or Google Hangouts, and so on.

However, the laptop camera may not always launch or function as it should. Videoconference-focused apps, as one might anticipate, are more vulnerable than others.

As a result, problems with laptop cameras not working on Teams or Zoom are common.

How do I fix my laptop's black screen camera?

1.The first thing you should do is boot up your computer in Safe Mode. (You'll probably have to restart your device a few times, but if Safe Mode still doesn't work, we've got you covered.)

2.Then, in Safe Mode, see if your laptop camera is operating properly. If this is the case, continue with the troubleshooting procedures below.

3.If your webcam works perfectly in Safe Mode, however, you'll probably need to delete several programmes from the startup sequence.

4.Simply open the Task Manager on your laptop to do so.

5.Next, go to the Startup page and look for programmes and apps that are consuming a lot of your resources (This information is available on the Startup impact column).


6.Finally, choose the troublesome apps and disable them by clicking the Disable option.

If your camera only shows a black screen when using Zoom, you should also check the video settings for that app. If the problem is more serious, we've compiled a list of additional suggestions to assist you in resolving webcam black screen issues.

Now, let's continue with our tour guide. Read on for methods to help you fix your laptop camera when it simply won't function.

If my laptop camera isn't working, how can I fix it?

1. Use the Hardware troubleshooter to find out what's wrong with your computer.

  1. Right-click Start, and select Control Panel.
  2. Go to the View by option in the top right corner.
  3. Click the drop-down arrow and select Large icons.
  4. Select Troubleshooting, and click on the View all option on the left pane.
  5. Choose Hardware and Devices, and click Next.


Follow the on-screen instructions to run the Hardware and Devices troubleshooter. The troubleshooter will begin detecting any issues.

If you're having issues with a recently installed device or hardware on your PC, use the Hardware and Devices troubleshooter to find a solution.

This checks for common problems and guarantees that any new hardware or device is properly installed on your computer.

2. Update the laptop camera driver

1.Right-click Start, and select Device Manager.


2.Go to Imaging Devices and click to expand it.


3.Right-click on the laptop camera or integrated webcam driver.

4.Select Update Driver software.

5.Select Look automatically for updated driver software when prompted to choose How do you wish to search for a driver. If a driver is available on your computer, click Browse my computer for driver software, then select the right location for upgrading it (you must be connected to the internet to do this).

6.Select Let me choose from a list of device drivers on my computer from the drop-down menu.

7.Select a USB video device.

8.Follow the on-screen instructions after clicking Next.

9.Restart your computer.

It can be challenging to find the proper driver. As a result, we recommend that you use an automatic driver programme to scan your computer for out-of-date or missing drivers and update them automatically.

Dedicated driver updaters, such as DriverFix, will match your hardware with the appropriate driver, preventing any further issues that may arise from running an incorrect driver.

3. Reinstall the laptop camera

1.Right-click Start button, and select Device Manager.

2.Go to Imaging devices and click the arrow to expand the list.


3.Right-click on your laptop camera or integrated webcam, and choose Uninstall.

4.Reboot your PC.

Let it install the driver automatically on PC start, then launch the laptop camera again to check if this resolves the issue.

Follow the steps above to reinstall the laptop camera driver, which is especially important for HP users.

4. Install driver in compatibility mode

1.Download the latest driver from the manufacturer’s website.

2.Save it on your local disk.

3.Right-click on the driver set up file.

4.Click Properties, and go to the Compatibility tab.

5.Check the box next to Run this program in Compatibility mode.


6.Select the Operating System from the drop-down list.

7.The driver will install, then check its functionality.

8.Restart your PC and check if the issue persists.

5. Roll back driver

1.Right-click Start, and select Device Manager.


2.Go to Imaging devices and click the arrow to expand the list.

3.Right-click on your webcam.


4.Choose Properties.

5.Locate Driver tab, and select the Driver details button.

Find a file name with stream.sys. If you have this on your PC, then your webcam needs to be replaced as this shows it was designed prior to Windows 7.

If not, then roll back your webcam by going to Roll Back Driver using these steps:

1.Select Device Manager.

2.Go to Imaging devices and click the arrow to expand the list.

3.Right-click on your webcam, and choose Properties.

4.Locate Driver tab, and select Roll Back Driver.


5.Click Yes.

Once rollback is finished, reboot your computer and try to open webcam again.

6. Make sure you have antivirus software installed.

If your laptop camera won't open or work, or you get an error message claiming it can't be located or started, it could be due to antivirus software preventing it or an outdated webcam driver.

Check your antivirus programme for options relating to preventing access or granting permission to use your webcam in this scenario. You can also go to the website of the antivirus software provider.

7. Check the camera privacy settings

1.Click Start, and select Settings.

2.Type webcam in the search field box.

3.Select Camera privacy settings.


4.Check if the Let apps use my camera toggle is On.

Is your laptop camera’s privacy settings turned on? Follow the above steps to execute this.

8. Create a new user profile

1.Click on Start, and select Settings.

2.Choose Accounts.


3.Click Add someone else to this PC


4.Fill in the form with the user name and password. Your new user account will be created.

5.Change the account type by clicking on it.

6.To set the account to administrator level, click the drop-down arrow and select Administrator.

7.Restart your computer.

8.Log in to your newly created account.

You can also establish a new user account and see whether your laptop camera works under it, then change the settings to administrator rights and see if the problem with the laptop camera still exists.

If the problem disappears, it's possible that your other user profile is corrupted.

If your user profile is corrupted, you might attempt the following:

  1. Make use of your new account to downgrade your old one.
  2. Click OK or Apply.
  3. Restore the default admin level of your former account.
  4. Rinse and repeat a few times to eradicate any remaining contamination.
  5. Keep your account set to Administrator mode.

When utilising the newly established account, see if the laptop camera works. If it happens, you have the option of fixing the old user account or migrating to the new one.

You can also utilise an external webcam as an option. This may be the best option in some cases, particularly if you want higher-quality photographs and movies.

9. How to fix the webcam issues on specific laptop models

1. Lenovo laptop camera not working

1.Turn off camera privacy mode

  • Go to Lenovo Settings, and click on the camera
  • Locate Privacy Mode
  • Disable the privacy mode, and check if the camera is working now

2.Update the camera driver

  • Launch the Device Manager
  • Go to Imaging Devices
  • Right-click on Lenovo EasyCamera
  • Select Update Driver to install the latest driver updates

3.Check the settings of the problematic program

If your Lenovo laptop camera is not working in particular programs, make sure the Lenovo EasyCamera is set as the default camera for those programs.

2. MSI laptop camera not working

  • Run the Hardware and Devices troubleshooter from the Settings app (Update & Security > Troubleshooter)
  • Re-enable your laptop camera:
    • Press Fn-F6 to turn on the webcam
    • Click on the TurboBattery + icon
    • Select the Windows icon from the toolbar
    • Click on the webcam to enable it again on the laptop.

3. HP laptop camera not working

  • Make sure your HP laptop webcam is set as the default camera in the program you’re using
  • Update the webcam driver using the Device Manager
  • Uninstall other webcam drivers and programs which may cause conflicts with your HP webcam
  • Disable the webcam from the Device Manager
    • Go to Imaging devices
    • Right-click on your HP webcam
    • Select Disable

4. On Windows 10, the camera on Dell laptops is not working.

  • Check your webcam privacy settings to ensure that Windows 10 has permission to use the webcam.
  • Use the built-in Hardware and Devices troubleshooter in Windows 10.
  • Using Device Manager

 5.Install the most recent webcam driver updates. The camera 5.on my Asus laptop isn't working.

  • Check to see if your webcam is turned on.
  • Install the most recent operating system and driver updates.
  • Disable any background processes that aren't necessary.

Let us know if any of these ideas worked to fix the laptop camera problem in the comments area below. Also, please post any additional questions there.