Methods for Resolving Chrome's Inability to Connect to the Internet

Methods for Resolving Chrome's Inability to Connect to the Internet


Chrome is perhaps the best web browser accessible today, with ongoing upgrades and a flawless browsing experience. However, this does not mean it is completely free of problems or glitches. One such strange occurrence is when Chrome fails to connect to the internet despite having a strong data connection. We've picked up some of the greatest troubleshooting tips in this post to assist you with the issue. Therefore, let us proceed immediately.

1. Perform a data packet loss check

Even if your internet appears to be functioning normally on the surface, you should check to see if there is any packet loss. This will assist in determining whether the issue is actually with Chrome.

1. Open Windows Search and enter cmd.


2. In the command prompt window, type the following command and hit Enter.


The results will be displayed under Ping statistics. If the packet loss is 0%, there is no problem with your internet connection and you can proceed to the other suggestions below.

2. Disable any Chrome extensions that may be installed.

While Chrome allows for the installation of a large number of third-party extensions, not all of them are reliable. Several of them are no longer being maintained by their creators. One of those extensions may be causing Chrome to malfunction.

Try using Chrome in incognito mode to check this. If it's working normally, then it's almost certainly one of the extensions that's creating the problem.

In Chrome's address box, type chrome://extensions and hit Enter.


After disabling extensions, re-enable them one by one to isolate the issue.

3. Delete Temporary Internet Files and Cookies

Chrome, like the majority of browsers, accumulates cache data as you browse the internet. However, if such data becomes faulty or inaccessible, Chrome will encounter numerous challenges. You can try emptying your browser's cache and cookies to see if that resolves the issue.

1.To open the Clear Browsing Data panel, open Google Chrome and press Ctrl + Shift + Del on your keyboard.

2. Select All time under Time range. Select the checkboxes for Cookies and other site data, as well as Cached pictures and files.

Then click Delete data.


Following that, verify that Chrome can now connect to the internet.

4. Deactivate Antivirus

Occasionally, antivirus programmes become too cautious and block websites or applications that are otherwise safe. To ensure this is not the case, consider briefly turning it off. After disabling, re-enable Chrome.

5. Deactivate Proxy

When using a proxy server, several customers reported having connection troubles with Chrome. As a result, it is advised to avoid its use.

1.To open the Settings app, use the Windows key + I. Select Proxy from the Network and Internet tab.


2. Select the switch next to Automatically detect settings and toggle it on.


6. Clear the DNS Cache

The DNS cache stores records of past DNS lookups. If that data becomes corrupted, Chrome may have difficulty loading online pages. Fortunately, Windows makes it pretty simple to delete the DNS cache. This is how you do it.

1. Open Windows Search and enter cmd.

2. Paste the following command into the console and hit Enter.


Verify that Chrome can now connect to the internet.

7. Alternate DNS Server

As with the DNS cache, DNS server failures can prevent Chrome from connecting to the internet. In such instances, use a public DNS server such as Google's may be beneficial.

1. To open the Run command, press Windows key + R, type ncpa.cpl, and then press Enter.

2. A window labelled Network Connections will appear. Select Properties by right-clicking on your internet connection.


3. To view the Properties of the Internet Protocol Version 4 (TCP/IPV4) option, double-click on it.


4. Decide Utilize the DNS server addresses listed below. Enter 8.8.8.8 and 8.8.4.4 in the text fields next to Preferred DNS Server and Alternate DNS Server, respectively.

Then click OK to apply the changes.


8. Clear Flags

If you've been fiddling with any of the Chrome flags in order to experiment with experimental features, similar troubles may occur. Fortunately, resetting flags to their default values is simple. Continue reading to discover how.

In the address bar at the top, type chrome://flags and click the Reset all button.


9. Clear Chrome's cache

If resetting Chrome's flags does not resolve the issue, it may be necessary to reset Chrome itself. Take notice that this will delete all Chrome extensions, cache data, and browsing history.

1.To begin, open Google Chrome. In the URL bar, type chrome://settings/reset  and hit Enter. Then, click the arrow to the right of Restore settings to their default values.


2. To confirm, click Reset Settings.

After this is complete, Chrome should be able to connect to the internet.

10.Reinstall Chrome

Finally, if nothing else works, you'll need to uninstall and reinstall Chrome. This can assist in removing any connected app data that may have been causing the issue, as well as updating Chrome to the most recent version.

Maintain Contact

Hopefully, one of the remedies listed above resolved your Chrome not connecting to the internet issue, and you're now free to explore the wild web. Otherwise, if you see a specific error message while loading a webpage, you may always visit Chrome's support page.