The Best Ways to Fix Samsung Galaxy Store Not Opening or Working

The Best Ways to Fix Samsung Galaxy Store Not Opening or Working


Despite the fact that the Play Store exists, Samsung users must rely on the Galaxy Store to download, update, and manage apps and games that are specifically designed for Galaxy phones. As a result, you can imagine how aggravating it is when the Galaxy Store stops working or refuses to open. Before you head to the Play Store to find a replacement app, read through the methods in this tutorial to fix Galaxy Store not opening or working on your Samsung Galaxy device.

1. Force Close Galaxy Store

There's nothing like a fresh start. If the Galaxy Store app isn't operating properly, you can start by force-closing it and reopening it. Here's how to do it.

1. Long press on the Galaxy Store app icon and tap on the info icon from the resulting menu. 


2. Next, tap on the Force stop option at the bottom and hit OK to confirm.


Try launching the Galaxy Store again to see if it works fine now.

2. Check App Permissions

One probable reason why the Galaxy Store isn't working properly is a lack of relevant app authorization. As a result, ensure sure Galaxy Store has all of the permissions it requires.

1. Long press on the Galaxy Store App icon and tap on the info icon from the resulting menu. 

2. On the App info page, go to Permissions.


3. Next, allow all the necessary permissions from here.


Check to see if you can use the Galaxy Store now.

3. Sign Out and Sign Back In

If the problem persists, you can log out and back in to the Galaxy Store. This is a tried-and-true debugging method for refreshing the app's server connection and resolving minor difficulties. 

1. Launch the Galaxy Store app. Tap on the menu icon (three horizontal lines) in the top left corner and then tap on your profile picture at the top to visit your profile.


2. Scroll all the way down to tap on the Sign out button. Select Sign out again to confirm.


Now try signing back in again to see if that fixes the issue.

4. Update Galaxy Store

Galaxy Store, like the apps on your phone, is updated on a regular basis. It's conceivable that your problems with the Galaxy Store app are specific to the version you're using right now. If this is the case, updating to a later (and hopefully more stable) version will resolve any issues.

Follow the instructions below to upgrade the Galaxy Store app.

1. In the Galaxy Store app, tap on the menu icon in the top left corner and then tap on the gear icon at the top to open Settings.


2. Under General, tap on About Galaxy Store. The app will automatically start checking for any pending updates.


5. Clear App Cache

When you use the Galaxy Store app to download and update apps, it gathers cache data in order to optimise efficiency. However, if this information becomes outdated, it causes more harm than good. As a result, you can try deleting the app data from Galaxy Store to see if that solves the problem.

1. Long press on the Galaxy Store App icon and tap on the info icon to open its App info. 

2. Go to Storage and tap on the Clear cache option at the bottom.


6. Free Up Storage Space

The Galaxy Store app may have problems downloading or updating apps if your phone's storage space is low. As a result, keeping at least 1 GB of free storage space on your phone to allow Galaxy Store to download updated app data is recommended.

Go to the Settings app on your Samsung Galaxy phone to check your storage space. Check the available storage space under Storage under Battery and device care.


7. Reset App Preferences

If the Galaxy Store is still not working properly, you should try resetting your phone's app preferences. Using this strategy, a number of customers were able to resolve issues with the Galaxy Store app. You can also try it out. Here's how to do it.

1. Launch the Settings app on your phone and navigate to Apps.


2. Tap on the three-dot menu icon in the top right corner to select Reset app preferences.


3. Select Reset when prompted.


8. Remove Recently Installed Apps

Finally, if none of the aforementioned alternatives work, it's likely that one of the background-running third-party apps or services is interfering with the Galaxy Store app and creating the problem. Apps and games that you've lately installed are more likely to be the source of the problem.

Start by uninstalling any recently installed apps or games and see if that resolves the problem.

A Galaxy of Apps should suffice. One of the options listed above should resolve the Galaxy Store not working issue, and you should be able to resume browsing your favourite Samsung apps, themes, icons, and more. Good luck with your search!